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Communicating Effectively

Course Number: MGT X469.02

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1 units

Explores the techniques supervisors can use to translate technical skills and on-the-job expertise to others. Topics include:

  • Communication strategies for delivering technical information
  • How to ask the right questions to ensure that everyone received the right message.
  • How to provide positive expectations about job performance
  • Giving clear directions that others can follow
  • Effective meeting management
  • Presentation skills
  • Learning how to deliver bad news in a constructive manner
  • Developing process models to ensure communication flows back to you as a supervisor in a way that improves organizational performance.

Available Sections

Starting Jul 29

171MCS003

Starting Jul 29 171MCS003

Course Fees

$225

Instructor

Jonnetta Thomas-Chambers [ bio ]

close [x] Jonnetta C. Thomas-Chambers, M.A., Human Resources Management, is an Independent Business Consultant, specializing in training and development, with more than 20 years of experience training adults in educational, corporate, and nonprofit settings.  Ms. Thomas-Chambers has taught more than 200 courses and over 6,000 adult students in multiple levels of study.

Schedule:

Sat 9:00 am-2:30 pm
Jul 29 - Aug 5, 2017

2 Meetings

Location:

UCR Extension Center

[ map ]

Section Notes:

None.

Textbook:

No Textbook Required.

Starting Jul 13

171MCS100

Starting Jul 13 171MCS100

Course Fees

$225

Instructor

Linda McKean [ bio ]

close [x] Linda McKean, M.A., Management, Consultant, has worked in the Project Manager capacity since 1997, leading large projects with significant impact on the financial status of the organization. She has led projects for Rolenn Manufacturing, and was a Corporate Technical Trainer for Bourns, Inc., presenting Project Management trainings in Asia, Mexico, Malaysia, China and Brazil. Ms. McKean is also a Certified Six Sigma Green Belt, and a Six Sigma Black Belt.

Schedule:

Thu 5:30 pm-8:30 pm
Jul 13 - Jul 27, 2017

3 Meetings

Location:

UCR Palm Desert Center

[ map ]

Section Notes:

None.

Textbook:

No Textbook Required.

close [x]

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