Community Health Worker

Professional Achievement Award for Community Health Worker

Professional Achievement Award for Community Health Worker

Hybrid Program


5 Weeks


UCR Extension

Get Started

Program Dates:

Tuesdays and Thursdays 9 a.m. - 1 p.m., September 4 - October 25, 2018.

Community health workers (CHWs) are one of the first contacts for the public and serve as a bridge between health and social services and the community. CHWs build and sustain relationships and communications through outreach, provide hands-on assistance to accomplish daily activities, and offer community education, informal counseling services, social support and advocacy. As CHWs are becoming more widely recognized for their contributions to the community, and with the growing diversity of the population, increased chronic disease, and the difficulty of navigating the increasingly complex healthcare systems, jobs in this field are on the rise.

UCR Extension has partnered with the Riverside County Workforce Development Board to participate in the new statewide initiative known as SlingShot. To meet the growing need for well-trained CHWs, we have developed a five-week cohort program designed to provide training in the critical need areas including care management, customer service, ethics, communication, insurance models, levels of care, and more. Upon successful completion of the program, students will receive a UC-approved Professional Achievement Award.

Designed For

Individuals who wish to enter the community health worker career field, including caregivers with prior personal or professional experience, human services or insurance caseworkers, CNAs, and others with good customer services skills and a passion to help people.

What You'll Learn

  • Care management concepts and client customer service skills
  • Principles of the continuum of care management
  • Ethics and fiduciary responsibilities
  • Legal aspects of care management
  • Communication skills and effective listening
  • Insurance models: HMOs, PPOs, Long Term Care, Medicare, Work Comp, Disability, Medi-Cal, etc.
  • Levels of care such as acute hospital and similar, hospice, skilled nursing facilities, custodial care, home health care, assisted living, residential programs, day care and return to work programs (i.e. outpatient services)
  • Career options for community health workers

What can you do with this Certificate

Positions are available in a variety of organizations, both private and public, such as hospitals, nonprofits, government, doctors' offices, private businesses and colleges. Some typical titles include:

  • Community health worker
  • Health coach
  • Community health advisor
  • Family advocate
  • Health educator
  • Liaison
  • Outreach worker
  • Patient Navigator
  • Health interpreter
  • Public health aide

Application Process

Submit application below. Deadline to submit application is August 14, 2018. Upon submission, UCR Extension will review your application and notify you of your acceptance status via email. If eligible, Workforce Development will assign a counselor to you, who will provide guidance throughout the rest of the process. You will be notified via mail with your acceptance status.

Note: Program application includes writing assignment to determine readiness for the program.

Earning the Certificate

Prior to enrolling, please be sure that you meet the following minimum requirements:

  • High school education or equivalent
  • Proficient in reading, writing and comprehension of the English language
  • Passion for helping people

For more information see How to Earn a Certificate

Quarter 1

Community Health Worker


10 units

Instructor Spotlight

“Whatever your goal, completing a professional certificate program will give you confidence to reach for the top. Join thousands of UCR Extension students whose lives have been transformed by our programs.”

Bronwyn Jenkins-Deas

Associate Dean, UCR Extension

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