Communicating Effectively

Communicating Effectively

Course Number: MGT X469.02

1 units

Explores the techniques supervisors can use to translate technical skills and on-the-job expertise to others. Topics include:

  • Communication strategies for delivering technical information
  • How to ask the right questions to ensure that everyone received the right message.
  • How to provide positive expectations about job performance
  • Giving clear directions that others can follow
  • Effective meeting management
  • Presentation skills
  • Learning how to deliver bad news in a constructive manner
  • Developing process models to ensure communication flows back to you as a supervisor in a way that improves organizational performance.

Available Sections

Starting Feb 6


Starting Feb 6

Course Fees



Jo Russo-Pereyra [ bio ]

close [x] Jo Lynne Russo-Pereyra, M.P.A., Columbia University, has 30-years of management and leadership experience working with executive and high-performance management teams. She has extensive professional expertise in leadership development, strategic management, organizational cultural change, community outreach, natural resource management, and human resources. Her professional interest focuses on the development of organizational culture, team development, and coaching others to success. Ms. Russo-Pereyra also has a SHRM-Senior Certified Professional certification from the Society for Human Resources.


Wed 6:00 pm-9:30 pm
Feb 6 - Feb 20, 2019

3 Meetings


UCR Extension Center

[ map ]

Section Notes:

Parking included. 


No Textbook Required.

Available Sections


Section No.: 183MCS003

Dates: Feb 6 - Feb 20, 2019

Time: 6:00 pm-9:30 pm

Instructor: Jo Russo-Pereyra

Textbook: No Textbook Required

Location: UCR Extension Center

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