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Communicating Effectively

Communicating Effectively

Course Number: MGT X469.02

1 units

Explores the techniques supervisors can use to translate technical skills and on-the-job expertise to others. Topics include:

  • Communication strategies for delivering technical information
  • How to ask the right questions to ensure that everyone received the right message.
  • How to provide positive expectations about job performance
  • Giving clear directions that others can follow
  • Effective meeting management
  • Presentation skills
  • Learning how to deliver bad news in a constructive manner
  • Developing process models to ensure communication flows back to you as a supervisor in a way that improves organizational performance.

Available Sections

Starting Aug 16

181MCS101

Starting Aug 16
181MCS101

Course Fees

$225

Instructor

Jo Russo-Pereyra [ bio ]

close [x] Jo Lynne Russo-Pereyra, M.P.A., Columbia University, Assistant General Manager, Cucamonga Valley Water District (CVWD), has 30 years of experience in project management, community relations, and executive level administration. As part of CVWD's executive management team, Ms. Russo-Pereyra oversees human resources, risk management, communications, governmental affairs, legislative and policy analysis, and community relations. 

Schedule:

Thu 5:30 pm-8:30 pm
Aug 16 - Aug 30, 2018

3 Meetings

Location:

UCR Palm Desert Center

[ map ]

Section Notes:

None.

Textbook:

No Textbook Required.

Starting Nov 9

182MCS003

Starting Nov 9
182MCS003

Course Fees

$225

Instructor

Jonnetta Thomas-Chambers [ bio ]

close [x] Jonnetta C. Thomas-Chambers, M.A., Human Resources Management, is an Independent Business Consultant, specializing in training and development, with more than 20 years of experience training adults in educational, corporate, and nonprofit settings.  Ms. Thomas-Chambers has taught more than 200 courses and over 6,000 adult students in multiple levels of study.

Schedule:

Fri, Sat 6:00 pm-9:00 pm
Nov 9, 2018

Sat 8:30 am-4:00 pm
Nov 10, 2018

2 Meetings

Location:

UCR Extension Center

[ map ]

Section Notes:

None.

Textbook:

No Textbook Required.

Available Sections

Riverside

Section No.: 181MCS101

Dates: Aug 16 - Aug 30, 2018

Time: 5:30 pm-8:30 pm

Instructor: Jo Russo-Pereyra

Textbook: No Textbook Required

Location: UCR Palm Desert Center

Available Sections

Riverside

Section No.: 182MCS003

Dates: Nov 9, 2018

Time: 6:00 pm-9:00 pm

Dates: Nov 10, 2018

Time: 8:30 am-4:00 pm

Instructor: Jonnetta Thomas-Chambers

Textbook: No Textbook Required

Location: UCR Extension Center

close [x]

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